FAQ

Frequently Asked Questions (FAQ)

1. Where do you deliver?

We currently deliver exclusively within the United Kingdom.

2. How much does delivery cost?

We are proud to offer FREE standard delivery on all orders across the UK. There are no hidden shipping fees.

3. How long will it take to receive my garden shed?

Since garden sheds are large and heavy items requiring specialized handling, our standard delivery time is between 14 to 20 business days. We will keep you updated on the tracking status of your order.

4. What payment methods do you accept?

We accept a variety of secure payment options, including Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted.

5. Can I return my shed if I change my mind?

Yes! We have a 30-day return policy. If you are not completely satisfied, you can return the item in its original condition within 30 days of receipt. Please refer to our Return and Refund Policy page for full details.

6. How can I contact your support team?

If you have any further questions, we are here to help! Please email us at support@ascapa.shop and our team will get back to you as soon as possible.